Jake was indispensable to my team.
He led product design on a big, high-stakes launch and kept it on track while timelines shifted and feedback wasn’t straightforward. He stayed decisive throughout and the work shipped on time with high quality.
What I’ll remember most is how he treated the team. When someone was overwhelmed or didn’t have clear direction, Jake was the person they went to. When overtime requests became unsustainable, he asked for help and pushed back. People felt heard. He’s easy to talk to and his feedback is to the point and useful.
He also took over our Jira setup and turned it into something the whole team could actually use.
He gave me back time and was a force multiplier on quality, which is why I made him our capability lead for Product Design. I’d hire him again without hesitation.




































